With scent systems installed in banking halls, banks can give their customers a pleasant banking experience, hence improve customer retention. Using the right scents can help to create a calm and soothing atmosphere, which helps to mitigate customers’ frustrations in the event of long wait lines during peak banking hours.

Moreover, when customers are patient in wait lines, banking staff would have a more pleasant experience serving the customers. So scent marketing benefits not just your customers, but also positively impacts your staff’s overall productivity as well.

Suggested applications for scents: In banking halls, private banking lounges, customer service areas